Hospitality & Lifestyle Hospitality & Tourism Management
Programme Overview
Highlights
PROGRAMME AIMS AND OBJECTIVES
- Understanding of, and the ability to employ, a variety of research methods applicable to the tourism and hospitality management environment;
- The capacity to manage a significant tourism or hospitality management research project;
- Self-learning and self-management abilities;
- Capabilities of critical analysis, synthesis and evaluation appropriate to Master’s level study and applicable to tourism and hospitality management; and
- Critical knowledge and understanding of the tourism and hospitality disciplines and their integration within the field of management..
INTENDED LEARNING OUTCOMES
A. Knowledge and understanding
On successful completion graduates should have developed:
- Comprehensive specialised theoretical and practical knowledge, contributing to understanding social and ethical issues in tourism and hospitality industry;
- Comprehensive multi-disciplinary theoretical and practical knowledge of new developments within society and the economy, and their applicability to the tourism and hospitality industry
- Capability in using knowledge and skills to adapt to the fast-changing tourism and hospitality business environment and to manage people and projects efficiently;
- Critical awareness of theories and practice in managing tourism and hospitality industry.
B. Cognitive and intellectual skills
On successful completion graduates should have developed the ability to:
- Produce original research based on critical analysis of data in tourism and hospitality industry context;
- Critically analyse management methodologies, theoretical approaches, principles to solve problems in tourism and hospitality industry;
- Synthesise and evaluate information from disparate sources in a logical and intelligible way for professional communication.
C. Key and transferable skills
On successful completion graduates should have developed the ability to:
- Communicate tourism and hospitality related ideas, principles and theories effectively, by presentational means;
- Search for, retrieve, sift, select and order information from a variety of sources;
- work independently and organise their own learning;
D. Employment related skills
On successful completion graduates should have developed the ability to:
- Use existing knowledge to propose solutions to tourism and hospitality related problems or processes to resolve them;
- Generate and handle data effectively to generate knowledge which is applicable to tourism and hospitality;
- Make professional use of others in support of self-directed learning.
E. Practical skills
On successful completion graduates should have developed:
- Professional presentation skills;
- Written communication skills; and
- Computer and information management technology skills.
Programme Details
Programme Structure:
1. Sustainable Destination Development and Disaster Crisis Management in Tourism and Hospitality |
2. Leading, Managing and Developing People |
3. Trends and Revenue Management in Hospitality |
4. Experience Design and Digital Marketing |
5. Capstone Project |
HKU SPACE reserves the right to change the module sequence.
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ASSESSMENT:
All coursework of the programme will be conducted in English.
The mode of assessment for each module is different from module to module but will be generally based on a combination of coursework (including essays, reports, presentations and group projects).
Delivery:
All modules will be taught in English. Lecture notes, teaching materials and assessments will be in English as well.
AWARD:
Students who complete and pass all modules (with 180 credits) will obtain Master of Science Tourism and Hospitality Management awarded by University of Plymouth, UK. Students who withdraw from the programme, either through academic failure or voluntary withdrawal, will be awarded a Postgraduate Diploma if they have completed 120 credits; or a Postgraduate Certificate if they have completed 60 credits. The awarding body of all the above awards is the University of Plymouth, United Kingdom.
Teacher profile
Dr Priscilla Poon
- Associate Director of Olympic Consultants Limited
- Former Senior Manager of Hong Kong Tourism Board
Specialties
- Destination marketing
- Culture & heirtage and nature tourism
- Special event planning and management
- Visitor management
- Service quality of tourism and hospitality frontline employees
Selected Experiences
- Partner of Olympic Consultants Limited that provides tourism-related consultancy services in the areas of event management, product development, market development, segment marketing and visitor generation.
- Over 20 years of experience in collaborating with inbound travel trade and service suppliers in marketing and promotion Hong Kong as a leading tourism destination in mono and multi- destination travel
- Extensive hands-on experience in organising mega tourism and MICE events to position Hong Kong as the Event Capital of Asia
Mr Wyn Li
- Former Country General Managers of Airlines, and Managers of Hotels
- Qantas Airways, Continental Airlines, United Airlines, Hyatt International
Specialties
- Managing field operations of multinational Asian, Australian, European and American travel organizations.
- Marketing airlines, hotels and tourism products and services in various international markets.
- Lecturing and educational engagement for universities in Hong Kong, United Kingdom and Australia.
Selected Experiences
- Airline management, sales, marketing and operation experiences with Qantas, Continental, United, Singapore and KLM in several international locations.
- Business aviation (private jet) management with Metrojet - a sister company of the Peninsula Hotel.
- Global loyalty marketing exposure with Singapore Airlines corporate head office.
- National tourism office marketing involvement with the Australia Tourism Commission.
- Front Office operations and marketing management background in Hyatt Regency Hong Kong, Hyatt Regency Macau and Grand Hyatt Hong Kong.
- Food and beverage knowledge with institutional kitchen and cafeteria.
Dr Fai Chan
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Regional Sales Manager, Greater China Travelport
Specialties
- Tourism Management
- Travel Product Distribution channel
- E-business, E-commerce in tourism industry
Selected Experiences
- 20+ years experience in travel industry across Global Distribution System & Well-known OTA in Hong Kong
Application Code | 2050-HT008A | - |
This is an exempted course under the Non-local Higher and Professional Education (Regulation) Ordinance. It is a matter of discretion for individual employers to recognise any qualification to which this course may lead.
Modules & Class Details
Modules
Sustainable Destination Development and Disaster and Crisis Management in Tourism and Hospitality
This module aims to evaluate approaches and strategies used to develop tourism through policy and planning; assess theories and concepts used in sustainable planning and management of tourism; examine financial and marketing issues that are relevant to sustainable destination development; discuss current and impending environmental, social, economic, technological and political disasters and crises affecting the tourism and hospitality industry; and evaluate the theories, concepts, principles and practice of disaster and crisis planning, prevention, management and control in the tourism and hospitality industry.
Leading, Managing and Developing People
This module aims to critically explore the practice of management through leadership, HRD, HRM frameworks; identify cultural, economic and contextual impacts on the practice of leadership, HRM and HRD; develop critical responses to existing theoretical discourses on the impact of leadership practice, HRM and HRD on employee engagement, commitment and motivation; and flexibly and critically apply knowledge on leadership, HRM and HRD frameworks in relation to organisational change and performance.
Trends and Revenue Management in Hospitality
The module aims to engage students in the practical application of hospitality theories and concepts; critically evaluate the emerging service quality perspectives and value dimensions relevant to the hospitality industry; examine digital trends and platforms facilitating effective management decision making processes; and equip students with the approaches, tools and techniques that are required to manage the performance of hotels.
Experience Design and Digital Marketing
This module aims to provide a comprehensive theoretical and practical knowledge of experience design and digital marketing; critically reflect on the impacts of design science and design thinking on tourism experience development; critically reflect on the impact digital technology has on the field of marketing and what opportunities and threats arise as a result; and assess and apply digital marketing principles and models to implement a customer-driven digital marketing plan.
Capstone Project
This module aims to provide students with an opportunity to apply and demonstrate their knowledge and understanding of their subject area within the context of a significant project; plan and design a project using relevant methodological approaches related to their area of study; develop students as reflective practitioners by enabling the critical review of theory and practice; appraise current research, deploy specialist techniques and critically appraise results in order to advance knowledge through presenting findings in a project; and contextualise the process for ethical approval and GDPR compliance.
Class Details
Classes are delivered in weekday day time (10am - 1pm or 2pm-5pm) or weekends day time. Students will be arranged to study two 30-credit modules in each semester, and then they will have at least 7 months to prepare for and submit the dissertation.
Commencement Date
One intake per year in October
Venue
Admiralty Learning Centre / United Learning Centre / HKU SPACE Po Leung Kuk Stanley Ho Community College (HPSHCC) Campus / Fortress Tower Learning Centre Programme team reserves the right to change the above venue/ classroom if necessary.
Fee & Entry Requirements
Fee
HK$150 HK$150 (Non-refundable)
Course Fee- Course Fees: HK$118,000 to be paid in 3 semesters
Alumni Fees#: HK$106,200 to be paid in 3 semesters
# Graduates of Bachelor Programmes of HKU SPACE in collaboration with the University of Plymouth will enjoy an alumni discount with tuition fee HK$106,200 to be paid in 3 semesters.
(The tuition fee is reviewed annually and is subject to change without prior notice.)
Entry Requirements
Applicants should have:
- a bachelor’s degree, awarded by a recognized institution, of at least second-class honours; OR
- a professional qualification recognized as equivalent to a bachelor’s degree.
If the degree or equivalent qualification is from an institution where the language of teaching and assessment is not English, applicants shall provide evidence of English proficiency, such as:
i. an overall band of 6.5 or above; or
ii. an overall score of 90 or above in the TOEFL iBT; or
iii. HKDSE Examination English Language at Level 4 or above; or
iv. HKALE Use of English at Grade C or above; or
v. equivalent qualifications.
Applicants not meeting the standard set of criteria for admission will be assessed on individual merit.
Apply
Application Form Download Application Form
Enrolment MethodOnline Enrolment
HKU SPACE provides 24-hour online application and payment service for students to apply to selected award-bearing programmes and to enrol in most open admission courses (courses enrolled on a first come, first served basis) via the Internet. Applicants may settle the payment by using either "PPS by Internet" (not available via mobile phones), VISA or Mastercard online. Online WeChat Pay, Online AliPay and Faster Payment System (FPS) are also available for continuing enrolment in the same programme, if online service is offered.
For first time enrolment
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Complete the online application form
Applicant may click the icon on the top right-hand corner of the programme/course webpage to make online application, and then follow the instructions to fill in the online application form.
Some programmes/courses may admit by selection, and may require applicants to provide electronic copy of any required documents (e.g. proof of qualification) as indicated on the programme/course webpage. Only file format in doc, docx, jpg and pdf are supported. -
Make Online Payment
Pay the application or programme/course fees by either using:
"PPS by Internet" - You will need a PPS account and a PPS Internet password. For information on how to open a PPS account and how to set up a PPS Internet password, please visit http://www.ppshk.com.
*Credit Card Online Payment - Course fees can be paid by VISA or Mastercard including the “HKU SPACE Mastercard”.
* HKU SPACE Mastercard cardholders who wish to enjoy 10-month interest free instalment scheme must pay their tuition fees in person at any of our HKU SPACE Enrolment Centres.
To know more about first-time online application/enrolment and payment, please refer to the user guide of Online Application / Enrolment and Payment:
For continuing enrolment in the same programme
Selected programmes offer online continuing enrolment service. Programme staff will inform students if they offer this service and offer further enrolment details.
Online Payment can be made via "PPS by Internet" (not available via mobile phones), VISA or Mastercard, Online WeChat Pay, Online AliPay and Faster Payment System (FPS)
In Person / Mail
For first time enrolment
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For first come, first served short courses, complete the Application for Enrolment Form SF26 and bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.
[Download Enrolment Form SF26] -
Award-bearing and professional courses may require other information. Forms are usually available at the enrolment centres or on request from programme staff. Bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.
For continuing enrolment in the same programme
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The standard ‘Enrolment/Payment Slip’ is designed for students of award-bearing programmes or remaining programmes in a suite of programmes requiring continuing enrolment and it applies to most programmes.
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Students should complete the “Enrolment/Payment Slip” which will be made available by relevant programme staff and return the slip to any HKU SPACE enrolment centre or post it to the relevant programme staff with appropriate fee payment.
Please refer to available Payment Methods for fee payment information. If you are in doubt about the procedures, please check the individual course details, or contact our programme staff or enrolment centres.
Please note the followings for programme/course enrollment:
- To make an application online, you will need a computer with connection to the Internet and a web browser with JavaScript enabled. Google Chrome is recommended.
- Applicants should not leave the online application idle for more than 10 minutes. Otherwise, applicants must restart the application process.
- Only Early Bird Discount is supported for Online Applicants (Application). To enjoy other types of discount, please visit one of our enrolment centres.
- During the online application process, asynchronous application and payment submission may occur. Successful payment may not guarantee successful application. In case of unsuccessful submission, our programme staff will contact you shortly.
- Applicants are reminded that they should only apply for the same programme/course once through counter or online application.
- For online enrolment, a payment confirmation page would be displayed after payment has been made successfully. In addition, a confirmation email would also be sent to your email account. You are advised to keep your payment confirmation for future enquiries.
- Fees paid are not refundable except as statutorily provided or under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment).
- If admission is by selection, the official receipt is not a guarantee that your application has been accepted. We will inform you of the result as soon as possible after the closing date for application. Unsuccessful applicants will be given a refund of programme/course fee if already paid.
Disclaimer
The School provides a platform for online services for a selected range of products it offers. While every effort is made to ensure timeliness and accuracy of information contained in this website, such information and materials are provided "as is" without express or implied warranty of any kind. In particular, no warranty or assurance regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.
The School (and its respective employees and subsidiaries) is not liable for any loss or damage in connection with any online payments made by you by reason of (i) any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways of the relevant banks and/or third party merchants for processing credit/debit/smart card or other payment facilitation mechanism; (ii) any negligence, mistake, error in or omission from any information or message transmitted from the said payment gateways; (iii) any breakdown, malfunction or failure of those gateways in effecting online payment service or (iv) anything arisen out of or in connection with the said payment gateways, including but not limited to unauthorised access to or alternation of the transmission of data or any unlawful act not permitted by the law.
1. Cash, EPS, WeChat Pay Or Alipay
Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.
2. Cheque Or Bank draft
Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and applicant’s name. You may either:
- bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
- or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying “Course Application” on the envelope. HKU SPACE will not be responsible for any loss of personal information and payment sent by mail.
3. VISA/Mastercard
Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.
4. Online Payment
Online application / enrolment is offered for most open admission courses (enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, new and continuing students of award-bearing programmes with available online service, they may also pay their course fees by Online WeChat Pay, Online Alipay or Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment for details.
Notes
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If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolment Centres and avoid making cheque payment under this circumstance.
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Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque, FPS or PPS by Internet will be reimbursed by a cheque, and fees paid by credit card will be reimbursed to the credit card account used for payment.
- In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
- Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
- HKU SPACE will not be responsible for any loss of payment, receipt, or personal information sent by mail.
- For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to “HKU SPACE” to any of our enrolment centres.
About the Partners
Partner Details
University of Plymouth
The University of Plymouth is renowned for high quality, internationally-leading education, research and innovation.
With a mission to Advance Knowledge and Transform Lives, Plymouth is a top 50 research university ( Research Fortnight Research Power League Table 2014),with clusters of world class research across a wide range of disciplines including marine science and engineering, medicine, robotics and psychology. A three-time winner of the Queen’s Anniversary Prize for Higher and Further Education, the University continues to grow in stature and reputation.
It has a strong track record for teaching and learning excellence, and has one of the highest numbers of National Teaching Fellows of any UK university. With over 19,000 students, and a further 9,500 studying for Plymouth degree at partner institutions in the UK and around the world, and over 130,000 alumni pursuing their chosen careers globally, it has a growing global presence.
The mission of Plymouth Business School is to put business ready graduates on the path to a successful career and happy life. With a focus on learning by doing through live briefs, experiential education and students as active researchers the lecturers are dedicated to building resilience, decision making and leadership capabilities in our studnets.
Staff within the Tourism and Hospitality teaching team also undertake exciting and innovative research covering such subjects as: genocide heritage; tourism and crime prevention; tourism employability; and the development of tourism and heritage related narratives. Plymouth staff have also published articles in top-rated tourism journals such as the Annals of Tourism Research and Tourism Management.”
The Guardian recently voted Plymouth University as one of the top 20 providers of tourism courses in the UK.
Plymouth has been ranked 14th overall out of 45 by the Guardian University Guide 2018: League Table for Hospitality, Events and Tourism and 12th out of 49 overall by the Sunday Times University Guide 2014: Hospitality, Leisure, Recreation and Tourism. The Complete University Guide 2014 ranked the programme 12th place out of 60 for Hospitality, Leisure, Recreation & Tourism.
Plymouth shortlisted for University of the Year 2012
In 2012, University of Plymouth was shortlisted for one of the most coveted and prestigious awards in the national higher education sector. The institution has been named among six finalists for the University of the Year accolade, in the annual Times Higher Education Awards. It was nominated for Entrepreneurial University of the Year – for a third successive time – and in the Business School of the Year category.
- More Programmes of
- Hospitality & Tourism Management
- Relevant Programmes
- Postgraduate Diploma in International Live Entertainment and Event Management Postgraduate Diploma in Corporate Branding and Event Management Bachelor of Science (Honours) Hospitality Management Bachelor of Arts (with Honours) in International Festival & Event Management Advanced Diploma in Hospitality Management Advanced Diploma in Tourism and Travel Experience Management Advanced Diploma in M.I.C.E. and Event Management Advanced Diploma in Live Entertainment, Festival and Event Management