【Hong Kong – 9 July 2019】HKU SPACE was delighted to receive an overall average student satisfaction rate of 87.9%¹ which is above the global and Asian benchmarks in the Student Barometer (SB) Autumn 2018 survey. The survey, which is the largest annual satisfaction survey of students in the world, was conducted by the independent research agency “i-graduate” in 2018 to collect feedback on student experiences in the areas of learning, living, support and arrival. The survey results affirmed the School’s devoted efforts in providing quality learning experience and support to our students.  

Other findings in the survey showed that:

• In the area of learning experience, the School received an average student satisfaction rate² of 88.1%, which is slightly above the global and Asian benchmarks;
• HKU SPACE ranked in the top 5 among the 23 participating Asian institutions for “expert lecturers” and “good teachers” in the  learning experience aspect;
• In other aspects of learning like “programme organisation”, “marking criteria”, “feedback on coursework”, “careers advice”, and “work/placement opportunities”, HKU SPACE outperformed global benchmarks.

Professor William K.M. Lee, the Director of HKU SPACE, said, “Following  recommendations made by the “QAC Report of a Quality Audit of Sub-degree Operations” on benchmarking, the School engaged i-graduate to conduct student surveys to provide us with independently assessed international benchmarking indications against other world-class institutions. The result is encouraging especially in the overall learning experience which demonstrates our effectiveness in providing quality teaching and learning as well as offering the best support to our students. This benchmark paves the way for us in our goal to becoming a truly world-class centre of excellence.”

The survey received around 195,182 responses from students in 212 institutions in 21 countries. HKU SPACE was benchmarked against these international and Asian institutions.

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¹The overall average satisfaction rate refers to the average ratings of all attributes from four sections, namely “Learning”, “Living”, “Support”, “Arrival”.

 

²Average satisfaction rate refers to the average ratings based on the 24 attributes in the “Learning” section.