Programme Overview
Highlights
The programme aims to equip participants with the principles, theories and practices in marketing with specialisation in digital and social media marketing. On completion of the programme, participants should have acquired a basic understanding of digital and social media marketing theories and be able to apply these to day-to-day operations at work. The programme also prepares students for further education as well as career advancement in digital and social media marketing.
Programme Details
Programme Intended Learning Outcomes
On completion of the programme, students should be able to
- Apply the theories and best practices in digital marketing and social media to develop marketing solutions for business,
- Integrate advertising and public relations communications through digital and social media channels to promote products and services to the target markets,
- Utilise knowledge and skills in digital commerce to market and promote products and services online in order to generate robust sales for a company,
- Integrate digital marketing and social media strategies to develop a digital marketing plan for business.
Assessment
Assessment is based on a combination of coursework and examinations. The percentage breakdown of coursework and examinations differs from module to module.
Award
Student who completed all 10 modules will be awarded "Advanced Diploma in Digital and Social Media Marketing" within HKU system through HKU SPACE.
Students may apply to exit the programme with a "Diploma in Marketing Studies" upon satisfactory completion of any 5 modules or above.
Articulation
Holders of this Advanced Diploma with CGPA 2.0 or above will be eligible to apply for the following two top-up degree programmes jointly organized by HKU SPACE and The University of Hull. Details would be found in the related webpages.
• Bachelor of Arts (Hons) Marketing
• Bachelor of Arts (Hons) Marketing and Management
Application Code | 2275-MK052A | Apply Online Now |
Apply Online Now |
Duration
- Students normally enroll 2 modules in each term and may complete the programme in 20 months.
For those, who enroll less than 2 modules in each term, may complete the programme in 40 months.
Regular Lectures:
Weekdays 7:00pm - 10:00pm (Occasionally on Saturday morning or afternoon)
- HKU SPACE Learning Centre
Modules & Class Details
Modules
The programme consists of 10 modules and the details of each module are as below.
Principles of Marketing
The Principles of Marketing is an introductory course which helps the students to form a solid foundation of basic marketing concepts and understand how consumer behaviour, external and internal environments may affect marketing decisions. It equips students with concepts and applications of product-life cycle, promotion mix, product and pricing strategies, distribution channel management, etc. on the ground of customer value-driven marketing.
Digital and Social Media Marketing
Digital Marketing and Social Media become the predominant component in marketing strategies nowadays. In this new module, students will be able to build up a clear concept about customer-centric marketing and digital consumer journey which affects customer segmentation approaches and marketing strategies.
This module will form a solid foundation of digital knowledge with application skills and effectiveness analysis of various digital and social media marketing channels in order to fulfil the vocational needs in various marketing positions.
Multichannel Marketing Communications
The objective of this module is to equip students with knowledge and practices of new marketing communication techniques in this ever-changing world of new media. It enables students to embrace and integrate new media tools with existing communication mix to maximise the effectiveness and efficiency of marketing campaigns.
Consumer Behaviour
This module aims to train up students with a clear understanding of how and why customer behave in a shopping decision-making process with the foundation of consumer psychology and behavioural concepts. It also equips the students to identify the factors which may affect consumers’ purchasing behaviour and value perception so that students can be able to apply it in their marketing strategic planning in the competitive business environment.
Introduction to Branding
This module provides students with the basic concepts of branding in a competitive marketplace. It’s important for marketers to understand the process of building brand image and identity, brand value, and formulating brand strategy, brand auditing and brand equity management system. It equips students with knowledge and skills to build a successful brand.
Psychology of Advertising
This module would enable students to elaborate the psychological aspects of the influence of advertising on consumer behaviour and identify appropriate advertising strategies for different target market.
Students will also learn the different advertising approaches for aging market, a growing but untouched market, to create positive behavioural changes among the consumers of silver market.
Corporate Communication and Crisis Management
Corporate communication plays an important role in building a positive perception among external and internal stakeholders of the company.
This module is designed to equip students with proper communication techniques for communication to media, investor, government, internal staff, etc. Besides, students will also be enabled to take proactive action to develop crises communication plan before disaster strikes.
E-Commerce Operations
Online shopping significantly surged during the pandemic. It’s important for online retailers to set up effective e-commerce operation which can be able to directly improve its consumer satisfaction and profitability.
This module is designed to train up students to have a solid foundation of a successful e-Commerce operations, logistic and fulfilment, inventory management, business strategies in competitive environment, operation for B2B, B2C and C2C eCommerce.
Strategic Marketing for Omnichannel Retailing
There is a big shift from single-channel to multi-channel and to omnichannel retailing. Omnichannel retail optimizes multiple sales channels with a high level of integration and cooperation among the channels in order to provide a seamless shopping experience for shoppers.
Students will learn the shopping behaviour in online vs physical shops, the latest trends and challenges in omnichannel retailing including live streaming eCommerce through KOL, cloud-based integrated data platforms to personalize customer experience, social commerce, etc.
Besides, students will also be equipped with the knowledge in marketing strategies for omnichannel retailing to attract shoppers and to effectively leverage online to offline retailing in order to boost up the overall sales revenue of the company.
Digital Marketing Planning and Analytics
This module is designed to provide students with a solid foundation of digital marketing planning on the ground of customer-centric orientation. Students will learn to apply different planning approaches for digital marketing campaigns in order to drive customer engagement along the digital customer journey. Students will also learn the basic data collection and Google analytics, as well as how to set up key performance indicators (KPIs) and to measure the effectiveness of a digital marketing campaign.
Fee & Entry Requirements
Fee
HK$150 (Non-refundable)
Course Fee- HK$4,250 per module (Subject to change without prior notice)
Entry Requirements
Applicants should
- have gained in the HKALE Grade E in 2 subjects; OR
- have gained in the HKALE Grade E in 1 subject, and have 2 years of relevant work experience; OR
- have gained in the HKCEE Grade E in 4 subjects, and Level 2 in English Language, and have 2 years of relevant work experience; OR
- have gained in the HKDSE Examination Level 2 in 5 subjects including English Language; OR
- hold a certificate in the marketing, business or related discipline; OR
- be aged at least 21 with 3 years of relevant work experience.
CEF
- The CEF Institution Code of HKU SPACE is 100
CEF Courses | ||
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Principles of Marketing (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z151913 | FEES $4,250 | ENQUIRY 2867-8316 |
Consumer Behaviour (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z151921 | FEES $4,250 | ENQUIRY 2867-8316 |
Multichannel Marketing Communications (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z15193A | FEES $4,250 | ENQUIRY 2867-8316 |
Digital Marketing Planning and Analytics (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z149528 | FEES $4,250 | ENQUIRY 2867-8316 |
Business Economics (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z149536 | FEES $4,000 | ENQUIRY 2867-8316 |
Essentials of Accounting (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z149897 | FEES $4,000 | ENQUIRY 2867-8316 |
Business Communication (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z108104 | FEES $4,000 | ENQUIRY 2867-8316 |
Business Law (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z108155 | FEES $4,000 | ENQUIRY 2867-8316 |
Services Marketing (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z126757 | FEES $4,250 | ENQUIRY 2867-8316 |
Social Media Marketing (Module from Advanced Diploma in Digital and Social Media Marketing) 數碼及社交媒體營銷高等文憑 |
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COURSE CODE 33Z133427 | FEES $4,000 | ENQUIRY 2867-8316 |
Digital and Social Media Marketing (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z137112 | FEES $4,250 | ENQUIRY 2867-8316 |
E-commerce Operations (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z137120 | FEES $4,250 | ENQUIRY 2867-8316 |
Strategic Marketing for Omnichannel Retailing (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z137139 | FEES $4,250 | ENQUIRY 2867-8316 |
Introduction to Branding (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z138267 | FEES $4,250 | ENQUIRY 2867-8316 |
Psychology of Advertising (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z144089 | FEES $4,250 | ENQUIRY 2867-8316 |
Corporate Communication and Crisis Management (Module from Advanced Diploma in Digital and Social Media Marketing) | ||
COURSE CODE 33Z144127 | FEES $4,250 | ENQUIRY 2867-8316 |
Continuing Education Fund Reimbursable Course (selected modules only) Some modules of this course have been included in the list of reimbursable courses under the Continuing Education Fund. |
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Advanced Diploma in Digital and Social Media Marketing
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Online Application Apply Now
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Enrolment MethodOnline Enrolment
HKU SPACE provides 24-hour online application and payment service for students to apply to selected award-bearing programmes and to enrol in most open admission courses (courses enrolled on a first come, first served basis) via the Internet. Applicants may settle the payment by using either "PPS by Internet" (not available via mobile phones), VISA or Mastercard online. Online WeChat Pay, Online AliPay and Faster Payment System (FPS) are also available for continuing enrolment in the same programme, if online service is offered.
For first time enrolment
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Complete the online application form
Applicant may click the icon on the top right-hand corner of the programme/course webpage to make online application, and then follow the instructions to fill in the online application form.
Some programmes/courses may admit by selection, and may require applicants to provide electronic copy of any required documents (e.g. proof of qualification) as indicated on the programme/course webpage. Only file format in doc, docx, jpg and pdf are supported. -
Make Online Payment
Pay the application or programme/course fees by either using:
"PPS by Internet" - You will need a PPS account and a PPS Internet password. For information on how to open a PPS account and how to set up a PPS Internet password, please visit http://www.ppshk.com.
*Credit Card Online Payment - Course fees can be paid by VISA or Mastercard including the “HKU SPACE Mastercard”.
* HKU SPACE Mastercard cardholders who wish to enjoy 10-month interest free instalment scheme must pay their tuition fees in person at any of our HKU SPACE Enrolment Centres.
To know more about first-time online application/enrolment and payment, please refer to the user guide of Online Application / Enrolment and Payment:
For continuing enrolment in the same programme
Selected programmes offer online continuing enrolment service. Programme staff will inform students if they offer this service and offer further enrolment details.
Online Payment can be made via "PPS by Internet" (not available via mobile phones), VISA or Mastercard, Online WeChat Pay, Online AliPay and Faster Payment System (FPS)
In Person / Mail
For first time enrolment
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For first come, first served short courses, complete the Application for Enrolment Form SF26 and bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.
[Download Enrolment Form SF26] -
Award-bearing and professional courses may require other information. Forms are usually available at the enrolment centres or on request from programme staff. Bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.
For continuing enrolment in the same programme
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The standard ‘Enrolment/Payment Slip’ is designed for students of award-bearing programmes or remaining programmes in a suite of programmes requiring continuing enrolment and it applies to most programmes.
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Students should complete the “Enrolment/Payment Slip” which will be made available by relevant programme staff and return the slip to any HKU SPACE enrolment centre or post it to the relevant programme staff with appropriate fee payment.
Please refer to available Payment Methods for fee payment information. If you are in doubt about the procedures, please check the individual course details, or contact our programme staff or enrolment centres.
Please note the followings for programme/course enrollment:
- To make an application online, you will need a computer with connection to the Internet and a web browser with JavaScript enabled. Google Chrome is recommended.
- Applicants should not leave the online application idle for more than 10 minutes. Otherwise, applicants must restart the application process.
- Only Early Bird Discount is supported for Online Applicants (Application). To enjoy other types of discount, please visit one of our enrolment centres.
- During the online application process, asynchronous application and payment submission may occur. Successful payment may not guarantee successful application. In case of unsuccessful submission, our programme staff will contact you shortly.
- Applicants are reminded that they should only apply for the same programme/course once through counter or online application.
- For online enrolment, a payment confirmation page would be displayed after payment has been made successfully. In addition, a confirmation email would also be sent to your email account. You are advised to keep your payment confirmation for future enquiries.
- Fees paid are not refundable except as statutorily provided or under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment).
- If admission is by selection, the official receipt is not a guarantee that your application has been accepted. We will inform you of the result as soon as possible after the closing date for application. Unsuccessful applicants will be given a refund of programme/course fee if already paid.
Disclaimer
The School provides a platform for online services for a selected range of products it offers. While every effort is made to ensure timeliness and accuracy of information contained in this website, such information and materials are provided "as is" without express or implied warranty of any kind. In particular, no warranty or assurance regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.
The School (and its respective employees and subsidiaries) is not liable for any loss or damage in connection with any online payments made by you by reason of (i) any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways of the relevant banks and/or third party merchants for processing credit/debit/smart card or other payment facilitation mechanism; (ii) any negligence, mistake, error in or omission from any information or message transmitted from the said payment gateways; (iii) any breakdown, malfunction or failure of those gateways in effecting online payment service or (iv) anything arisen out of or in connection with the said payment gateways, including but not limited to unauthorised access to or alternation of the transmission of data or any unlawful act not permitted by the law.
1. Cash, EPS, WeChat Pay Or Alipay
Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.
2. Cheque Or Bank draft
Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and applicant’s name. You may either:
- bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
- or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying “Course Application” on the envelope. HKU SPACE will not be responsible for any loss of personal information and payment sent by mail.
3. VISA/Mastercard
Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.
4. Online Payment
Online application / enrolment is offered for most open admission courses (enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, new and continuing students of award-bearing programmes with available online service, they may also pay their course fees by Online WeChat Pay, Online Alipay or Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment for details.
Notes
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If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolment Centres and avoid making cheque payment under this circumstance.
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Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque, FPS or PPS by Internet will be reimbursed by a cheque, and fees paid by credit card will be reimbursed to the credit card account used for payment.
- In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
- Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
- HKU SPACE will not be responsible for any loss of payment, receipt, or personal information sent by mail.
- For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to “HKU SPACE” to any of our enrolment centres.
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