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Certificate for Module (Pre-Examination Training for Tour Escorts)
證書(單元 : 領隊試前訓練)

Course Code
HT044A
Application Code
-HT044A
Credit
9
Study mode
Part-time
Start Date
To be advised
Duration
30 hours
Language
English
Course Fee
HK$4,800
Enquiries
28678479
28610278
tourism@hkuspace.hku.hk
How to Apply
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TIA Recognized Activity Reference No.: PTE231HKUS

With the gradual recovery trend of Hong Kong's tourism industry, Tour Escort is a profession with potential and development prospects. By studying our Certificate for Module (Pre-Examination Training for Tour Escorts), you should be able to improve your development opportunities in the tourism industry and open a door to success for yourself.

Special Announcement:

To process faster, please provide a copy of your ID card and academic certificate when applying the course.

How to Apply

Highlights

The programme aims to equip students to pass the licensing examination of tour escorts so that graduates can meet the requirements for applying for a tour escort license issued by the Travel Industry Authority (TIA), including completing the pre-examination training course. The programme also enables students to identify the role and responsibilities of tour escorts and to apply basic knowledge and skills to manage outbound tour groups, provide customer service, minimise potential risks, handle crises and meet legal requirements and behavioural standards when performing tour escort duties.
 

 

Note: Applicants who have any questions about the licensing criteria for Tour Escorts, including whether your academic qualifications meet the qualifications to apply for a Tour Escorts license, you may contact the Travel Industry Authority by email at enquiry@tia.org.hk or by calling (852) 36985900. For the Tour Escort Licensing Criteria of the Travel Industry Authority, please refer to: Licensing and renewal criteria | Travel Industry Authority (tia.org.hk)

 

Targeted Students:

1. People who are interested in becoming a Tour Escort and are preparing to apply for a Tour Escort license
2. Current Tour Escorts update industry-related knowledge
3. People who love traveling

 

Intended Learning Outcomes:

On completion of the programme, students should be able to:​

1.    Identify the responsibilities of tour escorts and be able to lead the tour group independently. 
2.    Provide high-quality customer service to members of outbound travel groups during the journey. 
3.    Identify and mitigate common risks in the operation of outbound tour groups. 
4.    Handle common crises in outbound tour groups with basic principles and skills. 
5.    Adhere to relevant laws and codes of conduct related to tour escort work, maintain high work quality, and be responsible to the travel agency represented and customers.

. .

Programme Details

The face-to-face classroom portion of this part-time course lasts 30 hours in total, including 28 hours of lectures and 2 hours of "role play" tutorials.

Syllabus:

Cahpter Topic
1 Work as a tour escort  
2 Relevant legislation and regulations 
3 Customer rights and protection
4 Operations of outbound tour 
5 Customer services 
6 Minimising Risks 
7 Handling Crisis 

. .

 

ASSESSMENT AND AWARDS:

Type of Assessment Description Weighting
Written test Mock test: 3 hours test with MC questions, fill-in-the-blank questions or short questions 50%
Role Play Students randomly select a case for a 10 minutes role paly. Instructor will assess students’ crisis management skills and techniques during the role play. 50%
    Total :  100%

Upon successful completion of the programme, students who have passed the assessments with attendance no less than 70% will be awarded a "Certificate for Module (Pre-Examination Training for Tour Escorts)" within the HKU system through HKU SPACE.

 

Application Code -HT044A -

Duration
  • 30 hours
Venue

Class Details

Upcoming Classes:

Application Code Date & Time Assessment Venue Application
deadline		 Class Size
TBC TBC TBC TBC TBC TBC
  • The programme team reserves the right to change the above timetable if necessary.
  • All classes are subject to sufficient enrolment.

Fee

Course Fee
  • HK$4,800

Entry Requirements

a)    (i) hold a permanent HKID card; or
(ii) hold an identity card (other than a permanent identity card), and is not subject to any condition of stay that prohibits the applicant from working as a Tour Escort;

and

b)    complete Hong Kong’s Form 5 education under the 5-year secondary academic structure or Senior Secondary 3 education under the New Senior Secondary academic structure (or equivalent).

*Please provide a copy of your ID card and academic certificate when submit your application. Submitted documents will not be returned.

Apply

Application Form Download Application Form

Enrolment Method
Payment Method
1. Cash, EPS, WeChat Pay Or Alipay

Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.

2. Cheque Or Bank draft

Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and applicant’s name. You may either:

  • bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
  • or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying “Course Application” on the envelope. HKU SPACE will not be responsible for any loss of personal information and payment sent by mail.
3. VISA/Mastercard

Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.

4. Online Payment

Online application / enrolment is offered for most open admission courses (enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, new and continuing students of award-bearing programmes with available online service, they may also pay their course fees by Online WeChat Pay, Online Alipay or Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment  for details.

Notes

  • If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolment Centres and avoid making cheque payment under this circumstance.

  • Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque, FPS or PPS by Internet will be reimbursed by a cheque, and fees paid by credit card will be reimbursed to the credit card account used for payment. 

  • In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
  • Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
  • HKU SPACE will not be responsible for any loss of payment, receipt, or personal information sent by mail.
  • For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to “HKU SPACE” to any of our enrolment centres.
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