Marketing Public Relations and Crisis Management
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Programme Overview
Highlights
The programme aims to equip participants with the principles, theories and practices in marketing, advertising and public relations. On completion of the programme, participants should have acquired a basic understanding of marketing, advertising and public relations and be able to take a holistic approach to orchestrate these knowledge and skills to day-to-day operations at work. The programme also prepares students for further education as well as career advancement in the marketing and public relations areas.
Programme Details
Programme Intended Learning Outcomes
On completion of the programme, students should be able to
- Apply the theories and best practices in marketing, advertising and public relations to develop integrated marketing solutions for business
- Synergize the impact of advertising and public relations through marketing communications in multimedia to promote products and services to the target market
- Utilise the knowledge and skills in marketing research and the principles of consumer behaviour to identify target markets and determine the advertising and public relations approaches for products and services to achieve business targets
- Orchestrate the planning of public relations activities and advertising campaigns, including the development of objectives, strategies, budget and timelines, to achieve business goals
- Engage stakeholders through multimedia by applying appropriate communication approaches and presentation styles
Assessment
Assessment is based on a combination of coursework and examinations. The percentage breakdown of coursework and examinations differs from module to module.
Award
Student who completed all 10 modules will be awarded "Advanced Diploma in Marketing, Advertising and Public Relations" within HKU system through HKU SPACE.
Students may apply to exit the programme with a "Diploma in Marketing Studies" upon satisfactory completion of any 5 modules or above.
Articulation
Holders of this Advanced Diploma with CGPA 2.0 or above will be eligible to apply for the following two top-up degree programmes jointly organized by HKU SPACE and The University of Hull. Details would be found in the related webpages.
• Bachelor of Arts (Hons) Marketing
• Bachelor of Arts (Hons) Marketing and Management
Application Code | 2255-MK067C | Apply Online Now |
Apply Online Now |
Duration
- Students normally enroll 2 modules in each term and may complete the programme in 20 months.
For those, who enroll less than 2 modules in each term, may complete the programme in 40 months.
Regular Lectures:
Weekdays 7:00pm - 10:00pm (Occasionally on Saturday morning or afternoon)
Venue:
HKU SPACE Learning Centres
Modules & Class Details
Modules
The programme consists of 10 modules and the details of each module are as below.
Services Marketing
This module focus on the knowledge of the special characteristics of services and the unique challenges inherent in the marketing of services and the strategies to address these challenges. It will enable students to develop knowledge and skills in designing and managing service process to enhance customer experiences and engagement, and to create customer value and customer satisfaction.
Digital and Social Media Marketing
Digital Marketing and Social Media become the predominant component in marketing strategies nowadays. In this new module, students will be able to build up a clear concept about customer-centric marketing and digital consumer journey which affects customer segmentation approaches and marketing strategies.
This module will form a solid foundation of digital knowledge with application skills and effectiveness analysis of various digital and social media marketing channels in order to fulfil the vocational needs in various marketing positions.
Multichannel Marketing Communications
The objective of this module is to equip students with knowledge and practices of new marketing communication techniques in this ever-changing world of new media. It enables students to embrace and integrate new media tools with existing communication mix to maximise the effectiveness and efficiency of marketing campaigns.
Consumer Behaviour
This module aims to train up students with a clear understanding of how and why customer behave in a shopping decision-making process with the foundation of consumer psychology and behavioural concepts. It also equips the students to identify the factors which may affect consumers’ purchasing behaviour and value perception so that students can be able to apply it in their marketing strategic planning in the competitive business environment.
Psychology of Advertising
This module would enable students to elaborate the psychological aspects of the influence of advertising on consumer behaviour and identify appropriate advertising strategies for different target market.
Students will also learn the different advertising approaches for aging market, a growing but untouched market, to create positive behavioural changes among the consumers of silver market.
Corporate Communication and Crisis Management
Corporate communication plays an important role in building a positive perception among external and internal stakeholders of the company.
This module is designed to equip students with proper communication techniques for communication to media, investor, government, internal staff, etc. Besides, students will also be enabled to take proactive action to develop crises communication plan before disaster strikes.
Public Relations and Event Planning
Public relations (PR) play a critical role in the success of products and services. It is vital in achieving positive publicity for a company through strategic PR events and activities.
This module will equip students with PR techniques to manage reputation of a company, to reach out to the general public, community members, and customers through different PR activities and events.
Digital Advertising Communications and Campaign Planning
An effective digital advertising plan will help a marketing practitioner to stay organized, think strategically, and to optimize the effectiveness of the advertising campaign.
This module is designed to equip students with a strategic planning approach, the elements of great design and persuasion that drive behaviour and build habits, the full funnel content marketing, ad effectiveness testing and optimisation, and strategic writing for digital advertising, etc.
Marketing Research and Information
This module is designed to teach students the basic tools and procedure of market research, including but not limited to management problem identification, research design, questionnaire development, data collection, etc. The module will not only prepare students for their marketing career needs but also prepare them for further academic study.
Multimedia Writing for Public Relations
Multimedia are the communication channels which customers may watch or listen in a form of text, photograph, audio, video, etc. Multimedia provide stimulation and entertainment which appeal to the senses of consumers.
To enable the students to prepare content for multimedia, this module will train up students the strategic writing in public relations for different multimedia, including but not limited to website, blog, social media, video, digital news, photo opportunities, etc.
Fee & Entry Requirements
Fee
HK$150 (Non-refundable)
Course Fee- HK$4,250 per module (Subject to change without prior notice)
Entry Requirements
Applicants should
- have gained in the HKALE Grade E in 2 subjects; OR
- have gained in the HKALE Grade E in 1 subject, and have 2 years of relevant work experience; OR
- have gained in the HKCEE Grade E in 4 subjects, and Level 2 in English Language, and have 2 years of relevant work experience; OR
- have gained in the HKDSE Examination Level 2 in 5 subjects including English Language; OR
- hold a certificate in the marketing, business or related discipline; OR
- be aged at least 21 with 3 years of relevant work experience.
CEF
- The CEF Institution Code of HKU SPACE is 100
CEF Courses | ||
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Services Marketing (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z137066 | FEES $4,250 | ENQUIRY 2867-8316 |
Multichannel Marketing Communications (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z137074 | FEES $4,250 | ENQUIRY 2867-8316 |
Public Relations and Event Planning (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z137082 | FEES $4,250 | ENQUIRY 2867-8316 |
Digital and Social Media Marketing (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z137090 | FEES $4,250 | ENQUIRY 2867-8316 |
Digital Advertising Communications and Campaign Planning (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z137104 | FEES $4,250 | ENQUIRY 2867-8316 |
Marketing Research and Information (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z138283 | FEES $4,250 | ENQUIRY 2867-8316 |
Psychology of Advertising (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z144097 | FEES $4,250 | ENQUIRY 2867-8316 |
Corporate Communication and Crisis Management (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z144135 | FEES $4,250 | ENQUIRY 2867-8316 |
Multimedia Writing for Public Relations (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z144151 | FEES $4,250 | ENQUIRY 2867-8316 |
Consumer Behaviour (Module from Advanced Diploma in Marketing, Advertising and Public Relations) | ||
COURSE CODE 33Z151190 | FEES $4,250 | ENQUIRY 2867-8316 |
Continuing Education Fund Reimbursable Course (selected modules only) Some modules of this course have been included in the list of reimbursable courses under the Continuing Education Fund. |
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Advanced Diploma in Marketing, Advertising and Public Relations
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Enrolment MethodOnline Enrolment
HKU SPACE provides 24-hour online application and payment service for students to apply to selected award-bearing programmes and to enrol in most open admission courses (courses enrolled on a first come, first served basis) via the Internet. Applicants may settle the payment by using either "PPS by Internet" (not available via mobile phones), VISA or Mastercard online. Online WeChat Pay, Online AliPay and Faster Payment System (FPS) are also available for continuing enrolment in the same programme, if online service is offered.
For first time enrolment
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Complete the online application form
Applicant may click the icon on the top right-hand corner of the programme/course webpage to make online application, and then follow the instructions to fill in the online application form.
Some programmes/courses may admit by selection, and may require applicants to provide electronic copy of any required documents (e.g. proof of qualification) as indicated on the programme/course webpage. Only file format in doc, docx, jpg and pdf are supported. -
Make Online Payment
Pay the application or programme/course fees by either using:
"PPS by Internet" - You will need a PPS account and a PPS Internet password. For information on how to open a PPS account and how to set up a PPS Internet password, please visit http://www.ppshk.com.
*Credit Card Online Payment - Course fees can be paid by VISA or Mastercard including the “HKU SPACE Mastercard”.
* HKU SPACE Mastercard cardholders who wish to enjoy 10-month interest free instalment scheme must pay their tuition fees in person at any of our HKU SPACE Enrolment Centres.
To know more about first-time online application/enrolment and payment, please refer to the user guide of Online Application / Enrolment and Payment:
For continuing enrolment in the same programme
Selected programmes offer online continuing enrolment service. Programme staff will inform students if they offer this service and offer further enrolment details.
Online Payment can be made via "PPS by Internet" (not available via mobile phones), VISA or Mastercard, Online WeChat Pay, Online AliPay and Faster Payment System (FPS)
In Person / Mail
For first time enrolment
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For first come, first served short courses, complete the Application for Enrolment Form SF26 and bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.
[Download Enrolment Form SF26] -
Award-bearing and professional courses may require other information. Forms are usually available at the enrolment centres or on request from programme staff. Bring or post the completed form(s), together with the appropriate application/course fee(s) and any required supporting documents to any of the HKU SPACE enrolment centres.
For continuing enrolment in the same programme
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The standard ‘Enrolment/Payment Slip’ is designed for students of award-bearing programmes or remaining programmes in a suite of programmes requiring continuing enrolment and it applies to most programmes.
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Students should complete the “Enrolment/Payment Slip” which will be made available by relevant programme staff and return the slip to any HKU SPACE enrolment centre or post it to the relevant programme staff with appropriate fee payment.
Please refer to available Payment Methods for fee payment information. If you are in doubt about the procedures, please check the individual course details, or contact our programme staff or enrolment centres.
Please note the followings for programme/course enrollment:
- To make an application online, you will need a computer with connection to the Internet and a web browser with JavaScript enabled. Google Chrome is recommended.
- Applicants should not leave the online application idle for more than 10 minutes. Otherwise, applicants must restart the application process.
- Only Early Bird Discount is supported for Online Applicants (Application). To enjoy other types of discount, please visit one of our enrolment centres.
- During the online application process, asynchronous application and payment submission may occur. Successful payment may not guarantee successful application. In case of unsuccessful submission, our programme staff will contact you shortly.
- Applicants are reminded that they should only apply for the same programme/course once through counter or online application.
- For online enrolment, a payment confirmation page would be displayed after payment has been made successfully. In addition, a confirmation email would also be sent to your email account. You are advised to keep your payment confirmation for future enquiries.
- Fees paid are not refundable except as statutorily provided or under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment).
- If admission is by selection, the official receipt is not a guarantee that your application has been accepted. We will inform you of the result as soon as possible after the closing date for application. Unsuccessful applicants will be given a refund of programme/course fee if already paid.
Disclaimer
The School provides a platform for online services for a selected range of products it offers. While every effort is made to ensure timeliness and accuracy of information contained in this website, such information and materials are provided "as is" without express or implied warranty of any kind. In particular, no warranty or assurance regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.
The School (and its respective employees and subsidiaries) is not liable for any loss or damage in connection with any online payments made by you by reason of (i) any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways of the relevant banks and/or third party merchants for processing credit/debit/smart card or other payment facilitation mechanism; (ii) any negligence, mistake, error in or omission from any information or message transmitted from the said payment gateways; (iii) any breakdown, malfunction or failure of those gateways in effecting online payment service or (iv) anything arisen out of or in connection with the said payment gateways, including but not limited to unauthorised access to or alternation of the transmission of data or any unlawful act not permitted by the law.
1. Cash, EPS, WeChat Pay Or Alipay
Course fees can be paid by cash, EPS, WeChat Pay or Alipay at any HKU SPACE Enrolment Centres.
2. Cheque Or Bank draft
Course fees can also be paid by crossed cheque or bank draft made payable to “HKU SPACE”. Please specify the programme title(s) for application and applicant’s name. You may either:
- bring the completed form(s), together with the appropriate course or application fees in the form of a cheque, and any required supporting documents to any of the HKU SPACE enrolment centres;
- or mail the above documents to any of the HKU SPACE Enrolment Centres, specifying “Course Application” on the envelope. HKU SPACE will not be responsible for any loss of personal information and payment sent by mail.
3. VISA/Mastercard
Applicants may also pay the course fee by VISA or Mastercard, including the “HKU SPACE Mastercard”, at any HKU SPACE enrolment centres. Holders of the HKU SPACE Mastercard can enjoy a 10-month interest-free instalment period for courses with a tuition fee worth a minimum of HK$2,000; however, the course applicant must also be the cardholder himself/herself. For enquiries, please contact our staff at any enrolment centres.
4. Online Payment
Online application / enrolment is offered for most open admission courses (enrolled on first come, first served basis) and selected award-bearing programmes. Application fees and course fees of these programmes/courses can be settled by using "PPS by Internet" (not available via mobile phones), VISA or Mastercard. In addition to the aforesaid online payment channels, new and continuing students of award-bearing programmes with available online service, they may also pay their course fees by Online WeChat Pay, Online Alipay or Faster Payment System (FPS). Please refer to Enrolment Methods - Online Enrolment for details.
Notes
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If the programme/course is starting within five working days, application by post is not recommended to avoid any delays. Applicants are advised to enrol in person at HKU SPACE Enrolment Centres and avoid making cheque payment under this circumstance.
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Fees paid are not refundable except under very exceptional circumstances (e.g. course cancellation due to insufficient enrolment), subject to the School’s discretion. In exceptional cases where a refund is approved, fees paid by cash, EPS, WeChat Pay, Alipay, cheque, FPS or PPS by Internet will be reimbursed by a cheque, and fees paid by credit card will be reimbursed to the credit card account used for payment.
- In addition to the published fees, there may be additional costs associated with individual programmes. Please refer to the relevant course brochures or direct any enquiries to the relevant programme team for details.
- Fees and places on courses cannot be transferrable from one applicant to another. Once accepted onto a course, the student may not change to another course without approval from HKU SPACE. A processing fee of HK$120 will be levied on each approved transfer.
- HKU SPACE will not be responsible for any loss of payment, receipt, or personal information sent by mail.
- For payment certification, please submit a completed form, a sufficiently stamped and self-addressed envelope, and a crossed cheque for HK$30 per copy made payable to “HKU SPACE” to any of our enrolment centres.
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